✅ If the host uses Swikly's online check-in

Right after you secure your deposit, you’ll receive an email inviting you to complete your online check-in.

You can then:

• Take photos of the condition of the property upon arrival (accommodation, vehicle, equipment, etc.)

• Add comments to report any defect or issue

⏳ At the end of your stay, you’ll also receive a link to complete your check-out under the same conditions.

? These elements act as proof in the event of a dispute and help prevent unjustified charges.

❗ If the host doesn’t use Swikly’s check-in feature

We recommend contacting the professional directly as soon as you arrive.
Report any damages immediately — with supporting photos — to formalize your claim.