A swik is based on clear Terms and Conditions of Sale and Use, which are accepted by your customers when submitting their deposit. It therefore has contractual value.

Depending on how it is used, a swik can represent:

• A security deposit: your customer authorizes a charge in the event of damage, non-return, or breach of contract

• A down payment or booking fee: your customer commits to pay the specified amount in case of cancellation or no-show

Each swik serves as proof of commitment, which you can use in case of a dispute.