The hold period for your deposit is set by your host. 

By default, it expires 20 days after the end of the service, but this period may be adjusted by the professional. Once the deposit has expired, you will receive a confirmation email indicating that it has been released.

Reminder: This is a pre-authorization – your deposit is neither debited nor blocked from your account.

Need more details?

To know the exact expiration date, contact our support via the Swikly chat.

You can also ask the professional to manually release the deposit from their account.