Yes ! If you have requested an online payment to your client, and you finally want to refund him, you just need to click on « Refund » next to the relevant transaction. You can refund partially or the full amount of the payment.
How does the refund work? We cash the amount you want to refund from your IBAN or on your debit/credit card, and then we make a transfer on the credit card used by your client to make his online payment.
How do I choose whether to be charged to my IBAN or my credit card? Your main payment method determines the method of refund.
- If you have chosen your IBAN as your main payment method, the refund will be done from your bank account
- If you have chosen your debit/credit card as your main payment method, the refund will appear on the account linked to your debit/credit card.