Yes ! It is necessary to provide us supporting documents, damage or non-compliance with the rules evidences (pictures, invoices, general terms and conditions…) to justify your reclaim request.

By using Swikly, you mandate us :

  • To secure your swiks
  • To check the identity and the payment method of your clients
  • To make a reclaim request if needed
  • To ensure a legal framework


This verification step is essential for us to be able to carry out our work in the best possible way in order to guarantee your peace of mind.

When you want to reclaim a security deposit following a damage, you can upload your supporting documents directly into the reclaim request.