Yes, you can personalize your swik request.
Each swik request includes a customizable field dedicated to the reason of the request, enabling you to add the text you want. Here, you can insert the reason for the request (i.e. : Thank you for finalizing your reservation for the apartment in Chamonix by confirming your security deposit online), but also provide rental terms and conditions, add a thank you message, offer additional services, etc.
When you are requesting a swik on www.swikly.com, if you click on « Send the request », an email will be sent with the Swikly's template, but the customizable part where you can write what you want will always be displayed in the email sent to your clients.
If you want to keep your communication habits and your personal design, you can click on « Generate a single-use link ». Then you just need to copy/paste the link within your own email template.